Shipping Policy
We aim to process and ship all orders within 2–3 business days after payment is confirmed. Orders are shipped from our store in [Boston], and you will receive a confirmation email with tracking information once your order has been dispatched.
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We offer standard shipping via [e.g., USPS / UPS / FEDEX / DHL] with estimated delivery times of:
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Domestic (U.S.): 3–5 business days
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International: Please contact us at info@usgathering.com to arrange your purchase
Please note:
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Delivery times are estimates and may vary due to weather, postal delays, or customs processing.
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We are not responsible for lost or delayed packages caused by courier services, but we’re happy to assist you in locating your shipment.
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Any customs duties or import taxes for international orders are the responsibility of the customer.
If you have any questions about your order or shipping options, feel free to contact us at [info@usgathering.com].
Return & Exchange Policy
​We accept returns or exchanges within 7 days of delivery, subject to a 10% processing and restocking fee. Items must be unused, in their original packaging, and in resalable condition. A digital or printed purchase receipt is required.
Please note the following exceptions:
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Handmade Items: Due to the unique nature of handmade products, natural variations in color, texture, or shape are not considered defects and are not eligible for return.
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Vintage & Second Hand Items: All sales of vintage items are final and non-returnable.
To initiate a return or exchange, please contact us at [info@usgathering.com] within 7 days of receiving your order. Return shipping costs are the responsibility of the customer unless the item is defective or an error was made on our part.